Terms of service

Welcome to Moreva.
These Terms of Service govern the use of our online shop as well as all purchases and services offered through our website.

By accessing our website and/or purchasing a product, you agree to the terms set out below.

Please read these terms carefully.

1. Company Information

Moreva
69 Wellington St
Luton LU1 5AA
United Kingdom

Email: contact@moreva.shop
Phone: +44 1582 727631

Customer Service Hours (GMT):
Monday to Friday: 09:00 – 17:00
Saturday & Sunday: Closed

2. Scope

These Terms of Service apply to:

  • All visitors to our website
  • All customers
  • All orders placed through our online shop

Deviating terms from the customer will not be recognised unless we expressly agree to them in writing.

3. Use of the Website

By using our website, you confirm that:

  • you are at least 18 years old or have the consent of a parent/guardian
  • all information you provide is correct and up to date
  • you will not use the website in an abusive or unlawful manner

It is prohibited to:

  • place fraudulent orders
  • distribute malicious software
  • circumvent security mechanisms
  • copy or reuse website content without permission

4. Products and Availability

We make every effort to present all products as accurately as possible.

Nevertheless, slight variations may occur, for example in:

  • Colours
  • Material representations
  • Size specifications
  • Product images

All products are subject to availability.
We reserve the right to:

  • modify products at any time
  • remove items
  • refuse or cancel orders

5. Prices

All prices on our website are shown in Pound Sterling (£).

Unless otherwise stated, prices include applicable VAT.

We reserve the right to:

  • adjust prices at any time
  • change discount promotions
  • correct pricing errors

If an obvious pricing error occurs, we reserve the right to cancel the order and inform the customer.

6. Order and Formation of Contract

By submitting an order, you make a binding offer to purchase.

After receiving your order, you will receive an order confirmation by email.
This confirmation does not yet constitute final acceptance of the order.

A purchase contract is only formed once:

  • the order has been shipped, or
  • an explicit shipping confirmation has been sent

7. Payment Methods

We accept secure payment methods, including PayPal.

Payment processing is carried out via external payment providers using secure encryption technologies.

Moreva does not store complete payment data on its own servers.

8. Shipping and Delivery

Information about shipping times and delivery conditions can be found in our Shipping Policy.

Processing time:

  • 1 to 3 business days

Estimated delivery time:

  • 5 to 12 business days within the United Kingdom

Delivery times may vary depending on location and shipping volume.

9. Returns and Refunds

Customers have the right to return products within 30 days of receipt.

Further information can be found in our Refund & Return Policy.

Refunds are processed within up to 10 business days after inspection of the return.

10. Cancellations

Orders can be cancelled as long as they have not yet been processed or shipped.

Once an order has been shipped, the standard return process must be used.

11. Intellectual Property

All content on this website is the property of Moreva or licensed accordingly.

This includes, among other things:

  • Text
  • Logos
  • Designs
  • Images
  • Product representations
  • Graphics

Use without written permission is not permitted.

12. Limitation of Liability

Moreva is not liable for:

  • Indirect damages
  • Consequential damages
  • Delivery delays caused by third parties
  • Technical issues outside our control

Our liability is limited to the extent permitted by law.

13. External Links

Our website may contain links to external websites.

We accept no responsibility for:

  • Content of external sites
  • Third-party data protection practices
  • External services or offers

14. Data Protection

The protection of your data is important to us.

Further information on the processing of personal data can be found in our Privacy Policy.

15. Changes to These Terms of Service

We reserve the right to amend or update these Terms of Service at any time.

The current version is available on our website at all times.

16. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Jurisdiction lies, to the extent legally permitted, with the courts of England and Wales.

17. Contact

If you have any questions about these Terms of Service, please contact us:

Moreva
69 Wellington St
Luton LU1 5AA
United Kingdom

Email: contact@moreva.shop
Phone: +44 1582 727631

Customer Service Hours (GMT):
Monday to Friday: 09:00 – 17:00
Saturday & Sunday: Closed